Differences

This shows you the differences between two versions of the page.

--- antivirus_not_working [2022/08/31 08:56] – chris
+++ antivirus_not_working [2024/07/26 14:06] (current) – admin
@@ Line 3: / Line 3: @@
 It might be possible that your antivirus module might not start. In this case you have to put new files into your working directory. Do the following Debian/Ubuntu sytems:
-Go to /etc/clamav/ and open clamd.conf. Find the database and where it is located. Normally it will be /var/lib/clamav. Find a server running clamav correctly and copy the files from /var/lib/clamav to server where your clamav is not working. Start the module again and you should be good to go.
+Go to /etc/clamav/ and open clamd.conf. Find the database and where it is located. Normally it will be /var/lib/clamav. Find a server running clamav correctly and copy the files from /var/lib/clamav to server where your clamav is not working.
+Don't forget to do a:
+  systemctl stop clamav-freshclam
+  freshclam
+  systemctl enable clamav-freshclam --now
+to update the database. Start the module again and you should be good to go.
+If this is not working try to completely uninstalling clamav firtst in the GUI (disable module than uninstall Antivirus) and for sake of security again via a terminal.
+  apt remove clamav clamav-daemon
+  apt autoremove
+  apt autoclean
+  apt update
+You should now completely clamav free.
+Install the module via the GUI again and enable it. Don't start the module yet!
+Open a terminal and do the following:
+  service clamav-freshclam stop
+  freshclam
+Wait until freshclam has updated all files. It might be possible that your connection will be reset. Try this again later of find a server that has the missing files (var/lib/clamav 4 fils). The one going stuck is most probably main.cvd as it is round 160mb.
+If finished start the service again:
+  service clamav-freshclam start
+After that go into the GUI and start the AV module. It should run now.
+That's all.
+\\
+\\
+Your ArtIT Team
+\\
+\\
+**[[zentyal|BACK]]**