antivirus_not_working
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| antivirus_not_working [2022/08/31 08:56] – chris | antivirus_not_working [2024/07/26 14:06] (current) – admin | ||
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| It might be possible that your antivirus module might not start. In this case you have to put new files into your working directory. Do the following Debian/ | It might be possible that your antivirus module might not start. In this case you have to put new files into your working directory. Do the following Debian/ | ||
| - | Go to / | + | Go to / |
| + | Don't forget to do a: | ||
| - | That's all. | + | systemctl stop clamav-freshclam |
| + | freshclam | ||
| + | systemctl enable clamav-freshclam --now | ||
| + | to update the database. Start the module again and you should be good to go. | ||
| + | |||
| + | If this is not working try to completely uninstalling clamav firtst in the GUI (disable module than uninstall Antivirus) and for sake of security again via a terminal. | ||
| + | |||
| + | apt remove clamav clamav-daemon | ||
| + | apt autoremove | ||
| + | apt autoclean | ||
| + | apt update | ||
| + | |||
| + | You should now completely clamav free. | ||
| + | |||
| + | Install the module via the GUI again and enable it. Don't start the module yet! | ||
| + | |||
| + | Open a terminal and do the following: | ||
| + | |||
| + | service clamav-freshclam stop | ||
| + | freshclam | ||
| + | |||
| + | Wait until freshclam has updated all files. It might be possible that your connection will be reset. Try this again later of find a server that has the missing files (var/ | ||
| + | |||
| + | If finished start the service again: | ||
| + | |||
| + | service clamav-freshclam start | ||
| + | |||
| + | After that go into the GUI and start the AV module. It should run now. | ||
| + | |||
| + | |||
| + | That's all. | ||
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| + | **[[zentyal|BACK]]** | ||
antivirus_not_working.1661929008.txt.gz · Last modified: 2022/08/31 08:56 by chris
