ArtIT Wiki

This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong.
**Antivirus Module is not working**

It might be possible that your antivirus module might not start. In this case you have to put new files into your working directory. Do the following Debian/Ubuntu sytems:

Go to /etc/clamav/ and open clamd.conf. Find the database and where it is located. Normally it will be /var/lib/clamav. Find a server running clamav correctly and copy the files from /var/lib/clamav to server where your clamav is not working. 

Don't forget to do a:

  systemctl stop clamav-freshclam
  freshclam
  systemctl enable clamav-freshclam --now

to update the database. Start the module again and you should be good to go.

If this is not working try to completely uninstalling clamav firtst in the GUI (disable module than uninstall Antivirus) and for sake of security again via a terminal.

  apt remove clamav clamav-daemon
  apt autoremove
  apt autoclean
  apt update

You should now completely clamav free. 

Install the module via the GUI again and enable it. Don't start the module yet!

Open a terminal and do the following:

  service clamav-freshclam stop
  freshclam

Wait until freshclam has updated all files. It might be possible that your connection will be reset. Try this again later of find a server that has the missing files (var/lib/clamav 4 fils). The one going stuck is most probably main.cvd as it is round 160mb. 

If finished start the service again:

  service clamav-freshclam start

After that go into the GUI and start the AV module. It should run now. 


That's all. 
\\
\\
Your ArtIT Team
\\
\\
**[[zentyal|BACK]]**