Error getting filelist of centraal. Errorcode: CANNOT_OPEN_FILE (3)

NOTE: These articles are related to LINUX operatingsystems!

In moste cases this issue has to do with rights and incorrect addresses. When checking your logs and find an entry that says “Cannot Open File (3)”, after a back-up has failed to start, there are 2 things you can check to fix this issue.

1. Check the rights on your client in /usr/local/var/urbackup and make them temporary chmod 777 with -R
2. Check if the entry of your back-up server address in /usr/local/var/urbackup/data/settings.cfg is correct. Change you URL to your local URL not the external adres.

In most cases settings.cfg uses the external adres to connect to your server. Since most of you don't have the ports open and backing-up via interent, you should change the adres to your local adres or IP.In 9 out of 10 times this solves your issue.

Enjoy,

Your ArtIT Team

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